VRI connects the sign language interpreter with customers via a video screen. The English speaker and ASL user are in the same room while an interpreter appears onscreen to interpret the conversation.

While VRI is not an appropriate option for all situations or individuals, for many of Eaton’s customers it has proven to be an efficient time- and cost-saving option. VRI may be used anywhere you have a high-speed connection to the Internet, such as your office, lobby, or conference room.

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